During the week i took my car in for its first service... in perth (city toyota - northbridge - perth)
they have some new style/structure/system of service centre which is heavily focused on customer service - only 3 service centres in australia have it.
u drive into the service centre and and someone with a clipboard meets you at the car and you talk him through all the "issues" you have and confirm that you are there for a service and how much it will cost.
i was impressed and please, they were real friendly and i got everything i wanted fixed.
i had a faulty side view mirror - they replaced the whole thing. also had a faulty sensor - replaced. also told them about a clunk when driving off after a cold start - they fixed it - re-set an engine mount.
5 star service.
is it too late to buy an extended warranty?
