Sorry for the late reply as I have been super busy.
I have more pics to come but just added 2 for now one being the culprit to my knocking rear parcel shelf!
Right by jstorm1980, on Flickr
Looks like the knob has been damaged when the parcel shelf was put back. The dealership is going to look at this when I take it in for my inspection service and they will hopefully replace the panel.
WP_000035 by jstorm1980, on Flickr