Good luck with that. I have a 2009 Kluger KX/R and I bought the 6 disc radio with bluetooth so I could use my phone. My phone at the time worked fine, a HTC Desire and later a HTC Sensation. I just got the Samsung S3 about 2 months ago and have exactly the problem you are describing. The problem is the head unit in the car which has BT version 2 but the phone has BT version 4. Apparantly no phone with version 4 will work with our radios and Toyota are pushing the blame onto the radio manufacturer and telling me I have to wait for software update (but no one can tell me when this will come) I rang my dealer a week ago to complain about it and to see if there was a fix available yet - I had discussed the problem once before - but the guy in the service dept got p****d off with me for not beng happy with his answer which was basically that there was nothing he could do. My advice is to test your phone in the car before you buy or don't buy a Toyota or Nissan as most other makers aren't having the same problem. My concern is that at the moment Toyota is saying 'too bad, buy a new radio'. The current radios apparently work fine, but when phones come out with BT version 5 or 6, will they still work or will Toyota just do nothing like they are doing now?