So Which Toyota Dealers Do Give Good Service?

[sodhi]

Sci-Fleet toyota in Albion is great :)

[prometheus]

Sales related story from when I was looking to buy an Aurion back in 2011.

I call them regarding a particular car and the salesman suggests I put a "holding deposit" of $500 on the car so that they don't sell it until I can give it a test drive.

Stupidly, I agreed to put down $200. He had initially asked for $500.

I turn up on the Saturday, a few days later, test drive the car and find that the suspension is too firm for my liking; being that its a Sportivo model.
Yes, I know, Sportivo "sports" .... the irony (it was a Toyota).

I tell the salesman that the suspension is not to my liking and ask whether I can look at the new-demo non-Sportivo models of the same car.
He seems pleasant enough and handballs me to another salesman.

Salesman B then has the attitude of "You're going to buy a car today aren't you", trying to use the leverage of the holding deposit.
I test drive the non sportvo model but the asking price is too high.

Salesman C; the supervisor is then trying to convince me that the non Sportivo, "Touring" model that I test drove has the SAME suspension as the Sportivo.
If that's the case then why is the Touring called a Touring and not a Sporivo?
The suspensions ARE different.

I then spend close to two weeks of sending emails and making phone calls before my $200 deposit is returned.

What a bunch of clowns. 
Never going back. Ever.

[KAA]

Ok no one has mentioned any dealers up here on the Central Coast NSW..mostly it seems Brian Hilton has it sewen up as next closest dealer is in Newcastle and then Sydney..so anyone had any dealings with Brian Hilton's

So far I use a Private Mechanic and plan to continue as

1: I trust him and his crew..

2: cost and convenience.

However JUST IN CASE !

Would appreciate any on the coast's advice

KAA 

 

 

 

 

 

[Coasty]

Sunshine Toyota at Currimundi on the Sunny Coast. 

I am also a fitter there so hit me up. 

[CONROD]

On ‎6‎/‎02‎/‎2016 at 11:38 PM, KAA said:

Ok no one has mentioned any dealers up here on the Central Coast NSW..mostly it seems Brian Hilton has it sewen up as next closest dealer is in Newcastle and then Sydney..so anyone had any dealings with Brian Hilton's

So far I use a Private Mechanic and plan to continue as

1: I trust him and his crew..

2: cost and convenience.

However JUST IN CASE !

Would appreciate any on the coast'

 

Charlie Toyota @ Charlestown gets my nod, bought 5 cars off them now, issues sorted out very promptly

 

 

 

 

[KAA]

Thank's CONROD..I will keep them in mind for any Warranty work required, so far nothing at all required for our Presara..so will remain with our local

Keep Well

KAA

[GDude]

I have to put another vote in for Sydney City Toyota in Waterloo. They replaced my melting dash recently and notified me of other problems that I was already aware of but showed me the cause. Also, they fixed up a crappy aftermarket HU install done by the previous owner during the process. Friendly guys who explained everything. I'd get my car serviced there again.