Autome head unit touch screen woes

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Hi gang. As I have posted before onthe problems I have had with my 18 month or so old Autome head unit

http://au.toyotaownersclub.com/forums/index.php?showtopic=25362&st=425

I reset the calibration on it and the screen now works fine on the gps.

However, when I am on the radio screen the lower rhs "touch" buttons do not work and I am stuck in the am band.

The mute and band touch screen buttons do not work. The similar position buttons in gps mode work fine so i think it may be a software issue.

Any one else had/have this problem?

Any ideas on a "fix".

I also fitted a Clarion roof mount DVD player in the car for the kids when we drove from Sydney to Melbourne and it kept them well entertained.

Came with infra red headphones and a remote and is also linked to the autome head unit.

We had a prettu big heat wave here a while ago and the bloody thing started to rattle and drove me nuts as it si fitted where the interior dome light was.

Then just under three weeks ago it fell down!

Three of the four mounting points had broken, the plastic gave out. Had gone all brittle.

Took it back to autobahn and they where shocked saying they had never heard of this happening before. The Clarion rep took it back with him that afternoon.

They have opted to repair and not replace but the funny thing is that when i spoke to autobahn yesterday they said it should be back next week as Clarion decided to repair it.

I asked what he meant by that as I already had been told that. He said that Clarion don't think it failed as it has never happened before.

They made out that someone must have tried to pry it off the roof!

I told the guys at autobahn that was bollucks as I am the only one who drives the car, and it has not been broken into. That and the fact that I was driving when the unit fell down.

Got to not like Clarions attitude to rhier customers honesty ehh.

Buyer beware.

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As you can see March 23rd and the Clarion dvd player is still not back from repair. HAVE RUNG ONCE A WEEK FOR NEARLY A MONTH NOW.When I rang last week they said 5 more working days. Waited 6 and called.

Chap said he would call clarion again, then he called me back to say they shipped it out on the 16th?

He checked the shop, could not find it, called clarion back and they "found" it on the floor.

Said they would ship it yesterday. Wait and see.

Also my Autome head unit is still playing up, no reply's on this from the forum so I guess it is a uncommon one. Sometimes to change the radion band I have to turn the car off to reset the unit. Most times if i "touch" the band button at the extreme bottom of screen with the stylus where it meet the facia it will work.

Further to that the reverse camera that came with the autome unit has water vapour in it and is now useless, can anyone point me to a reliable pluug on camera they have good experiance with?

Auto barn want $70 for one and I think thats pretty steep as it is almost a 6th of the cost of the whole system. It is mounted in the bumper.

TIA

Steve.

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Well i would advise strongly against buying Clarion. I was told two weeks ago it would be ready this week, (two weeks ago.). Rang later that week, still not in. Rang last week and was told still not repaired??? Would be in at Autobarn next Friday, (Tomorrow now.). So based on past experiance rang today to get Autobarn to check with Clarion that it would indeed be in tomorrow. Autobarn called Clarion then called me back this afternoon. The story changed again. They now say they are not repairing the roof mounted DVD player that they said they repaired and shipped on the 16th of last mont. Instead they are supplieng a new unit. The chap from Autobarn asked when they shipped it and Clarion said, according to Autobarn, that the unit was still with Clarion. Autobarn requested they air ship it so it must be interstate. So although my local Autobarn have been great to deal with, the follow ups have always been up to me to initiate. For a $1000.00 + unit it has been a pita.

Will keep you all posted.

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645 tonight Autobarn called to say the replacement unit is in and they will fit it tommorow.

Been a struggle so lets hope this unit holds up.

[wushoes]

Best of luck! I hope this episode is finished and never to be repeated!