ToyotaLink - "SIM Cancelled"

[rossev]

Hi,

New person here, after years with another brand of (unreliable) vehicle.

We just acquired a Toyota Camry Azura MCV36R with "ToyotaLink".

It beeps loudly 5 times on ignition, as well as 2 beeps on shutdown, so I called ToyotaLink (via phone) and they told me that they can't do anything and that the SIM card inside the unit had been 'cancelled'!

They told me that I need to go to a service centre, and that the ToyotaLink unit may need to be repaired or entirely replaced!

I was just wondering if anyone has ever experienced this, and what it might've cost..?

I'm a little annoyed that a standard component of the vehicle can essentially be 'permanently killed' when the telematics company decides to remotely cancel the SIM card that is inside one's unit. It doesn't seem to say anywhere in the included documentation and agreements that this can occur, and the fact that I now have to possibly pay a large sum of money to disable or repair/preplace a system that has nothing wrong with it, except that they killed it themselves, is starting to smell bad.

Anyway just wondering if anyone ever encountered this..

Ross..

Edited March 20, 2011 by rossev

[Dauphin3]

Would it be covered under warranty?

[rossev]

Would it be covered under warranty?

We bought it second hand from a licensed dealer, so perhaps it is, but I'm not too sure..