Hi, I must admit I "WAS" so happy with the Prado, which is a reflection of Toyota Motor Company producing well built vehicles. Unfortunately after spreading the word about my situation its amasing how many people are unhappy with the servicing of their vehicles at Toyota dealers. If I were Toyota Australia I would be concerned....I will give you an example.....I mentioned in my thread earlier that the Service Manager quoted My service history does't look so flash even though my servicing was scheduled every 10,000k give or take a couple of thousand k's and then quoted why was your service book not stamped? I replied "THATS FUNNY "WHY DIDN'T YOU" ????? "YOU SERVICED IT"!!!!! HE WAS LOST FOR WORDS. Toyota Servicing? not so sure any more I guess the result of my vehicle will influence my decision. Regards, Maba. maba........care to tell us who the dealership is ? they sound like tools, I'm sure you are waiting for an answer from them first BUT stuff them, JUST tell us who they are............ Hope it works out for ya without getting reamed, eventually you will tell us who the dealership is and If I get a Prado or another model I will keep away from dealerships. I also suggest you find a proper independent mechanic and stuff those dealerships no matter what Make of Car you drive. I found over the years dealerships usually rip you off. Keep us posted..........