Thanks so much Hado. Really appreciate your reply. The car they offered me in return for my 2006 Xtrail Ti was a 17 yr old camry. My husband refused it. We have 2 little girls and do highway driving everyday, so a car with some safety features is needed. When we refused the car the dealer said he maybe able to find me a Kluger earlier and he would get straight onto it and get back to me. Haven't heard back from him yet. It is a small country town and this is the only Toyota dealer so I am being very good about it all. But I do feel that I should be given a replacement that is similar to the trade. Can't wait for my Kluger. Thanks again