Ree

I had more functionality on a 2003 Nokia than I do now with this head unit app feature. I've called numerous times but Toyota have no good news. Looking to remove head unit and replace it with something better including Apple CarPlay.

Hi John, see my reply above, car goes in tomorrow - hopefully it will be fixed. Am definitely finding somewhere else to get the car serviced - have lost all faith in Toyota. It's Oh what a feeling alright - a crap feeling! Apparently they've replaced the part - I can't hear the knock but will take it to another garage to have the shaft checked to see if the replacement part has been fitted. I don't trust the Toyota service centre near me and will not be taking it back there for it's usual service from now on.

Hi John, see my reply above, car goes in tomorrow - hopefully it will be fixed. Am definitely finding somewhere else to get the car serviced - have lost all faith in Toyota. It's Oh what a feeling alright - a crap feeling!

Funny that! I was told by Bill Buckle Toyota (where I'd informed them of the knock two years ago) that the part had finally come in and it would cost me $770 + GST to have it fitted. After tearing shreds off the service guy I called Toyota Australia and complained in no uncertain terms. They said they would contact the dealership and get back to me. Within 2 hours the same service guy called and said that although they were under no obligation to fix the car (!!!) they would fit the part as a "gesture of goodwill". Seems to be the new line Toyota are spinning when customers refuse to pay and take the whole sorry story to the media - like I did. DON'T pay for the fix - call the media, call ACCC but don't be ripped off when Toyota should be issuing a recall.

I alerted Toyota Service at Bill Buckle Brookvale approximately 2 years ago about this knocking noise when turning at low speed in my 2007 Kluger - at first they brushed it off as nothing, saying the noise wasn't there when they drove it. Next service I met a lady in the waiting room who had the same car, same problem. Once we got talking the service guy came out and said Toyota were aware of it and that it would be a "recall issue". I waited for a recall notice and didn't get one so called again. Service department said it's not a recall, just a problem they know about and that the intermediate shaft comes from Japan, they couldn't tell me when it would get to Australia, but it would be no cost and just done in the next service. 2 services later and no shaft. I'm 2500k's till my next service so I called to see if the part was in and they said yes, but now they will charge me to fix the problem - $770! They say Toyota have decided to stop fixing the problem for free. DON'T BUY A TOYOTA - THE SERVICE IS APPALLING!!!!