So I'm guessing what I'm about to describe is a pretty rare issue but here goes ..... I own a 2010 Kluger Grande that has only done 31000klms. I'm also a fastidious owner so the car is in showroom condition. 2 days ago, my wife was attempting to change a CD in the CD stacker and inadvertently ejected the map DVD. Realising she had ejected the wrong disk, she reinserted the map DVD and closed the screen. Now the screen won't open at all. When I say "at all" I mean there is no way to get it open using either the 'LOAD-CLOSE' button or any of the buttons on the screen. To make matters more interesting, the navigation now doesn't work as the system says there is no map DVD inserted when you press the MAP or DESTINATION buttons even though the front screen shows there is one inserted (i.e. it's contradicting itself). To try and rectify this, I have tried the following: Turning the car on and off, Several combinations of buttons together, Pushing and holding every button for an extended period of time, Pulling the fuse that runs the whole system and Trying to wiggle the screen while pushing the 'LOAD-CLOSE' button. I haven't disconnected the battery as I can't find the security code for the media system and didn't want to lose everything like the radio and the CD's that are in there and still play. Any assistance or advise is welcome.
