klugerfam

Hi everyone I have posted this question under 2 parts of the forum. I have posted a response in the General Toyota & other car Discussions part of the forum under the same heading as this topic.. WHAT ARE MY RIGHTS!! I hope I have answered all of your questions Thanks again

Hi everyone and thank you for your responses. I have posted this in 2 different parts of the forum so I’m directing the other people who have replied to this conversation so I can answer all your questions. Yes it is definitely a 2wd.. Yes it does say in our contract that it is an AWD Yes the identification numbers on the contract are the same as the ones on the car It was a genuine although stupid mistake by the car yard! We purchased this car from a Toyota dealer so maybe they need to review their salesmen. In saying that they have been extremely helpful and apologetic. We have been given the option of a replacement AWD or a refund of the entire purchase or if we decide to keep the car.. the money difference between the 2 models refunded. Couldn’t really ask for more I guess!!!! Thanks again for all your advice

Thank you for the comments Croco! We are visiting the car dealer today. I'll let you know the outcome.

Thank you for your comments! We are paying a visit to the car dealer today. I will let you all know the outcome

Hi everyone.. any help would be appreciated. We bought a 2010 Toyota Kluger about 3 months ago from a reputable car dealership. We initially went there looking for a 4x4. The salesman convinced us that the Kluger was very family friendly and safe and that it was an AWD would be efficient for what we wanted to do with our driving. It's a great car, don't get me wrong BUT!!!!! We have just found out that it isn't an AWD at all. It's a Kluger Altitude 2WD. Do we have any legal rights here?? Our contract states that it is an AWD Thanks in advance

Hi everyone.. any help would be appreciated. We bought a 2010 Toyota Kluger about 3 months ago from a reputable car dealership. We initially went there looking for a 4x4. The salesman convinced us that the Kluger was very family friendly and safe and that it was an AWD would be efficient for what we wanted to do with our driving. It's a great car, don't get me wrong BUT!!!!! We have just found out that it isn't an AWD at all. It's a Kluger Altitude 2WD. Do we have any legal rights here?? Our contract states that it is an AWD Thanks in advance