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Kluger_Jay

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  • Toyota Model
    kluger
  • Toyota Year
    2010
  • Location
    Victoria

Contact Methods

  • First Name
    Jay

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  1. Thanks for the update. I am also on the list and waiting for them to call to address the issue. Hopefully this will put an end to this annoyance. Apart from this the car have been a gem.
  2. I find it strange they told you they have just recently received the TNF but his have been out since early this year! Reporting it during the warranty period is important but I don’t see how they can avoid responsibility since they have released the TNF acknowledging the fault. Let’s hope this get sorted soon as I am getting frustrated over the fact we pay premium for a good vehicle and you get this knocking noise. Surely the steering column is not new tech! Will be looking at getting another car shortly...another Toyota! The ball is in Toyota’s court let see if they play ball.
  3. Little update.... got the car assessed and confirmed the knocking sound is from the steering shaft. Over the last few weeks the knocking can be felt on almost every turn even though it is very subtle. For those who are trying to replicate the knocking noise to dealer try performing a U-turn as this always deliver the annoying knock knock vibrations through steering column on my vehicle. The dealer was pretty honest ( for a change) and pulled out the same TNF posted with original post on this forum. No apparent long term fix available so the vehicle was logged and once Toyota HQ issues a proper fix they will attend to the issue. I am still flabbergasted toyota makes claim the issue is not a design fault !!! What engineer designs a "knocking " sound in their drive shaft component? let me see the brief that clearly states at design stage stating the drive shaft must emit knocking vibrations during normal function! if the knocking is not part of the design brief then it is a design fault. So far Toyota has still got my repsect for acknowledging the issue and potentially buy another Toyota vehicle but this is wearing thin.
  4. Hi Croco, Cheers for the response. After chatting to the toyota technician he mentioned about lack of grease in steering shaft! based on the original post with TNF outlining greasing and replacing intermediate steering shaft are all short term fixes, do I have the right to reject this proposal to add more grease to steering shaft? Anyway booked in this week for an assessment. Not too sure about printing the TNF as it is copywrited to show the technician what he is proposing is not approved by Toyota HQ.
  5. This site is awesome... Our 2009 Kluger Altitude under 28000k have been experiencing the steering knocking noise of late. The knocking is really intermittent and can only be felt while driving through steering wheel. This is really disappointing as we traded in our Holden which had some inherent issues from day one bought new from a dealership. Now the Toyota. Hopefully the dealership will address the issue long term wise otherwise my next upgrade will not be another Toyota as we are due to upgrade our second family car. Has anyone with this issue been addressed recently ? What is the final long term fix from Toyota for this ? Good to know as I will be taking my car in next week to get this issue checked. Will provide feedback once they have looked at the car.
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