13CorollaAscentSport

HI ALL, JUST GOT AN ASCENT SPORT LAST WEEK. IT HAS THE AUDIO SYSTEM SCREEN THAT SYNCS VIA BLUETOOTH WITH YOUR PHONE. WITH MY ONE IT WENT A-N BUT STOPPED THERE. HAS ANYONE ELSE HAD THE SAME ISSUE WITH A PARTIAL SYNC? SO WHEN PEOPLE FROM A-N CALL, I SEE THEIR NAME ON THE DASH SCREEN DISPLAY BUT FROM N-Z JUST THEIR NUMBER SHOWS UP WITHOUT THEIR NAME (AS THOUGH ITS A NUMBER OUTSIDE MY PHONEBOOK) ANY THOUGHTS OR TIPS WOULD BE APPRECIATED