phaebarrett

HelenC has most certainly not given up after she got hers fixed! She went on to create a Facebook page dedicated to this problem, and posts every single day. There are over 100 members to the site and one after another is getting FREE replacements once we all banded together. Go over to Facebook and request to join the page : Melting Dashboards in Toyota Cars Australia.... and join the fun. ANYONE Experiencing melting dashboards should go join and read all the posts to get the same success.

Maverick, yes Brisbane dealers have replaced. We have a group of nearly 100 members who have taken up the cause with Toyota... you can join the group on Facebook... Melting Dashboard Toyota in Australia.

As some of you know, there are now about 26 of us (and lord knows how many are still are out there - follow this Facebook page and upload pictures. The more momentum this Facebook page gets, the louder the voices become to get our dashboards replaced. Facebook: Melting Dashboards in Toyota Cars Australia

Facebook page is up and ACA have already contacted me thanking me for pictures.... just need some more people! facebookpageis: Melting Dashboards Toyota Cars

It shouldn't have happened in the first place - Toyota USA has admitted it is a MANUFACTURING problem, not something I can control by shade.

Not really, it was parked undercover most of the time and just seemed a bit soft at first. Once the shiny bit appeared, there was nothing you could do - wiping it didn;t make much difference and it deteriorated with or without shade.

You can see the Glare in my pics - it's not even a sunny day and it's so hard to see the road properly. Also the insect that's stuck LOL! and I made the mistake of putting a letter on there once (left hand side). That paper has been stuck there for 3 years - can't scrape it off without scraping off the dashboard.

And these

Have sent these pics to ACA just now

Can you post some contact details at ACA and I will email my support. My car is shocking... insects have landed on the dash and have died stuck there! It's like wet glue to touch. I'v now put carpet over it to save my embarrassment and lord knows what will happen if I try and peel the carpet off. My opinion of Toyota shunning this problem is despicable. I can be contacted on [email protected]

I got this reply from that email: Good afternoon Thank you for your email. The Department considers complaints about vehicles with safety issues or that may not be compliant with the Australian Design Rules or other legislative requirements of the Motor Vehicle Standards Act 1989. Investigations may be conducted where there is evidence to support a systemic issue. The Department does not provide a consumer advocacy function and cannot act on behalf of a complainant. In the first instance I would suggest that you discuss your concerns with Toyota Australia. The Toyota Customer Experience Centre can be contacted by phone on 1800 869 682. If you still have concerns that relate to compensation or customer satisfaction, you should discuss the matter with the office of fair trading in your state or territory. If your concerns are about the safety or standards compliance of a vehicle, you may submit a complaint to the Department. In order to make a complaint about your vehicle, could you please complete the online form available at http://www.infrastructure.gov.au/vehicles/complaints_recalls/form_submission.aspx. This form collects information about yourself, the vehicle and any issues necessary for the Department to assess and prioritise investigations. The completed form also allows the Department to discuss the issues with the manufacturer if necessary. For more information on the Department’s role in vehicle safety complaints and recalls, please see http://www.infrastructure.gov.au/vehicles/complaints_recalls/index.aspx. Yours sincerely Sue Loxton Investigations Officer Policy, Legislation and Projects | Vehicle Safety Standards Department of Infrastructure and Regional Development GPO Box 594, Canberra ACT 2601 P: 02 6274 6274 E: [email protected]

I have emailed them today and offered pictures to back up the problem. Thank you for your help

My Dashboard is so bad, my car is totally unsellable. Was sold it when I was living in Cairns and could not avoid the heat. I have been watching class actions taken against Toyota in US, and if they are successful, I would have no hesitation in joining a class action here in Australia. I will try to take some pics and post em - they are really shocking and the glare makes driving very dangerous.