Hi Bonjit I had a phone call from Dept Fair Trading and they wipe their hands of it because they state that it is out of warranty and therefore not interested. I had more words and an email with Toyota Motor Corporation Australia and their Customer Experience Centre which gave no assistance what so ever. Their statement that: "The Aurion is assembled and parts sourced from different markets to the USA, and as such, any recalls or issues affecting vehicles in the North American market would not affect vehicles released for the Australian market." I can't completely accept that their supply chains and suppliers for Australian market are not affiliated with the US suppliers and they're all made in China, Taiwan, or Korea or somewhere where the labour is cheap and they get economy of scale. It is just too suspect that the same issues of melting dashboards are happening for owners in the States as we are in Australia. I was quoted in excess of $1300 to fix my dashboard - so I guess the $700 is just for the dashboard part. There has to be something that Aurion owners with this problem can do - just as they have done in the US. The latest regarding the situation in the States is at this link: http://www.wptv.com/money/consumer/toyota-parts-shortage-delays-melting-dashboard-repairs-until-may-2015-refunds-start-immediately I have made a complaint to the ACCC last week after the Toyota email. The way that these things get action is when a lot of people band together and demand a solution. I don't mind getting the ball rolling - but I've struck little support in Australia. The journalist who assisted these people to get their dashboard replaced says that I should keep going - but I think that I need someone in the media who will expose this to get the attention of the majority of people. Do you or anyone else have any ideas that we could try?