Well I finally took my car in today to get the tensioner replaced as advised by Toyota. Here is my great experience with Toyota. First issue, hadn't heard anything from Toyota since I took the car in to show them the problem (about a month ago). They said they needed to order the part and should only be a week or so. I called them on Monday this week (1 month later) to find out what was going on, an hour later they call to say you can bring your car in on Wednesday to have the tensioner replaced. Seems like they forgot about me I would say! Second issue, I left the Car overnight at Toyota so they could work on it first thing in the morning and have the car finished early. They asked me what time I would like to pick it up, I said 2pm (should be enough time to do the job)... Get a call about 1pm advising the Car will not be ready to be picked up by 2pm and should be ready by 4pm, bigger job then they expected. Arrive at Toyota at 4.30pm car is still in the workshop and waited another 20 minutes and finally the car is ready. Third issue, started the car at Toyota when I picked it up, not a rattle on startup, they got it right, right??? Wrong, get home, turn the car off, hour later get back in the car, start it, the rattle is back!!! Are these guys serious, they heard the noise when I took it in originally, "Definately the tensioner" they said. They wasted 2 days, pulling bits and peices off the car/motor to replace the tensioner for no reason. I also asked them if they replaced the belt as originally advised, they said there was no need. I will call them tomorrow to let them know the noise is still there and I will like to see what they come back with. Anyway this is the first time I have dealt with Toyota and it definately isn't a positive experience. I have lost all confidence in taking my car back to Toyota, but I need to get this rattle fixed as it is bothering me to pieces. Any Ideas guys?