morphski

I will also be ordering the top vvti all metal pipe and gaskets. Toyota have just quoted me $256.25 to replace it with the new improved rubber version, don't think so. All metal route for me. Don't know how they can get away with replacing it with the rubber version. They should make it mandatory that all pipes are the full metal type.

4 hours ago, Aurionsx6 said:

How do I get Toyota to replace the oil lines they keep telling me they won't replace unless it's actually leaking. I don't feel safe driving knowing it can burst any second...

Who told you that? My bottom oil cooler pipe burst in a dramatic fashion, and oh does it spew oil out at a fast rate. This was fixed free of charge, however they won't entertain the top vvti pipe that they have reported as leaking, even though this was part of a customer care exercise years ago. Has anyone paid to have the top vvti pipe changed for the full metal type, and if so how much did it cost?

Well the dealer who fixed the dash and bottom oil cooler pipe has fobbed me off with this

Quote

Unfortunately, as stated on the day, Toyota have decided that due to the bottom oil cooler pipe being a failure that they know about, they have taken it upon themselves to offer an extended goodwill warranty program on that particular item. The same goes for the dash as well.

That being said, that doesn’t mean that they are able to extend that warranty for the whole of the vehicle. The top VVTI hose leaking is not part of the goodwill warranty program that Toyota have offered, and as such they are unable to offer assistance with any repair costs in regards to that hose.  As we have a duty of care to our guests to let them know if we see any issues, we felt it prudent to inform you of the slight leak from that hose when we completed the other repairs. That being said, the minor leak from the top VVTI hose is not a common or well known failure with your vehicle.

I very much doubt they would manufacture a different engine for the U.S market. They probably recalled them because they were scared of a lawsuit of someone being killed or badly injured due to oil spilling out of the engine compartment onto the road! Let me know how you get on, Will try and ring Toyota next week and express my concern about how Austalian customers are treated differently than the US where that car has had numerous bulletins. Toyota tell lies, so they would deny they ever created this applicable to the 2GR-FE (V6) engine

toyota_oilhose.pdf

On 2/14/2016 at 2:29 PM, Chris AU said:

Hi morphski, yes it was replaced free of charge. I've submitted a claim for the tow in - this should hopefully be refunded too. Good luck - I know how much it sucks to have these car problems :-)

I could do with some help from anyone who knows about the top vvti pipe behind the cover as mentioned earlier in this post. Well after my car got towed to the local dealer and they had it for a month, I finally got it back yesterday. The dashboard was replaced for the "sticky dash issue" and the bottom oil cooler pipe was also replaced, see attached pic of all metal jacket type. Now the thing that really ****** me off, is that the mechanic has noted top "vvti pipe minor leak" but it hasn't been replaced. This rubber hose would of suffered the same heat and strain as the bottom hose that failed in a catastrophic way (luckily the car was crawling along and no engine damage was caused) I challenged the dealer and he said it's not covered. I told him i'm not happy to drive the car when it has the ability to fail in the same way as the bottom pipe, unless Toyota state in writing that they will cover any engine damage should the pipe fail dumping all the oil out! I also requested a copy of the invoice which he hasn't given me, he basically gave me the keys back and said no charge. Can anyone supply a customer service bulletin, or a copy of the invoice that states the top pipe is being replaced free of charge??

Cheers

Cheers Chris,

Would it be possible for you to send me a pic of both pipes they replaced? I have also sent you a PM

Hi Chris can you confirm the lower oil cooler hoses are being replaced free of charge. My 2008 Aurion dumped the oil out in the works car park. I have been in touch with my local dealer and he has been a bit vague without inspecting the car. However I would need to get it towed in, as it's ****** oil out from the upper of the 2 pipes shown in the picture so it's not driveable. It's ironic as my car was due to have the vvti top pipe checked when my dashboard gets replaced for the "sticky dash" issue. If the bottom pipe is covered then the dealer said Toyota will cover the cost of towing to the garage