Aurion Gladstone

Update Sept 02 2014

We have not heard back from A Current Affair (Not surprised).

We have submitted a complaint to the Obudsman about vinvestigations.

The Obudsman's investigative officer is going to review the complaint and let us know if there will be a case to pursue with the concerns we raised.

This wil be the last straw to grab a hold of, other than chasing a class action against Toyota.

We don't want to go there so our journey with Toyota may come to a terminal end.

Will repost when we have more info.

Aurion Gladstone

Well we have heard back from the Ombudsman Office, not going to investigate as the referral officer did not believe that the vinvestigations have erred and that seems to be the end of that - Not passing on to the Obudsman.

We have replied stating that time will tell if individuals will be prosecuted for negligence if someone dies because of this.

So ends our journey, with great disappointment in our so called administrative systems - What a waste of Tax payer dollars.

Very disappointed in Toyota and now consider them to be a shameful company that has now lost face.

Update Sept 02 2014

We have not heard back from A Current Affair (Not surprised).

We have submitted a complaint to the Obudsman about vinvestigations.

The Obudsman's investigative officer is going to review the complaint and let us know if there will be a case to pursue with the concerns we raised.

This wil be the last straw to grab a hold of, other than chasing a class action against Toyota.

We don't want to go there so our journey with Toyota may come to a terminal end.

Will repost when we have more info.

Aurion Gladstone

Update:

We have submitted a "Tell us your story" to A Current Affair and waiting for a response from them.

Good Luck and Cheers to Everyone!!!

Aurion Gladstone

Yes, we got the same one first up. We used the link to get to the online complaint form and filled it out.

They won't do anything unless you fill out the complaint form.

It's a game that everyone will have to play, even though they now know that there are more people with the same problem.

It's partly not their fault, they have a process that has to be followed.

We have 5 email contacts + the complaint form email to get to this stage.

Ofcourse if you live in another state you may need to use the same Department for that state.

Which ofcourse can dilute the "Systemic" issues because I'm sure the diftterent State's don't talk to each other.

Never the less, if everyone in the country contacts their respective Departments we may get some attention and action.

If you want copies of the emails that we have send an email to sormaz@ozemail.com.au and we will forward them to your email address.

We have also posted on facebook hoping to get the info out to the whole country through contacts.

We have already seen the one's that have not layed over and chased this up from WA, QLD, NSW. We are sure that there are lots more out there.

Thanks for joining us.

My Dashboard is so bad, my car is totally unsellable. Was sold it when I was living in Cairns and could not avoid the heat. I have been watching class actions taken against Toyota in US, and if they are successful, I would have no hesitation in joining a class action here in Australia. I will try to take some pics and post em - they are really shocking and the glare makes driving very dangerous.

We have the same problem but Toyota not interested so we took it to the Department of Infrastructure and Regional Development, as this is the place that has a Minister that can force a Recall.

Well it turns out that even after stating the issues and sending links to

the same problem in the US the Department is not going to take any

action as the problem is not "Systemic".

Apparently no one else has contacted the Department with the same complaint. (vinvestigations@infrastructure.gov.au).

Our last reply to them was that we would put it on facebook and see if

we can find how many Toyota's have the melting dash problem (Ours is

really bad - literally a slick on the dash) and then take it to Current

Affairs to see if they are interested in running the story. So if you

have or know of someone with the melting dash problem please contact the

Department at the above email address and pass it on to others.

My dash is sticky and also peeling off were the air-con vent is ,ill post a picture tomorrow ,was reading on the net that's a common problem in camry's in US ,looks like we have the same problem :(

We have a dash that is totally melting, Toyota not interested took it to the Department of Infrastructure and Regional Development, as this is the place that has a Minister that can force a Recall.

Well it turns out that even after stating the issues and sending links to

the same problem in the US the Department is not going to take any

action as the problem is not "Systemic".

Apparently no one else has contacted the Department with the same complaint. (vinvestigations@infrastructure.gov.au).

Our last reply to them was that we would put it on facebook and see if

we can find how many Toyota's have the melting dash problem (Ours is

really bad - literally a slick on the dash) and then take it to Current

Affairs to see if they are interested in running the story. So if you

have or know of someone with the melting dash problem please contact the

Department at the above email address and pass it on to others.

Attn: All melting dash owners.

We have the same problem but we took it to the Department of Infrastructure and Regional Development, as this is the place that has a Minister that can force a Recall.

Well it turns out that even after stating the issues and sending links to
the same problem in the US the Department is not going to take any
action as the problem is not "Systemic". Apparently no one else has
contacted the Department with the same complaint. (vinvestigations@infrastructure.gov.au).
Our last reply to them was that we would put it on facebook and see if
we can find how many Toyota's have the melting dash problem (Ours is
really bad - literally a slick on the dash) and then take it to Current
Affairs to see if they are interested in running the story. So if you
have or know of someone with the melting dash problem please contact the
Department at the above email address and pass it on to others.

Hi Rich. I have an 07 Aurion with the same issue. Seems to be a growing problem for toyota spanning a few models. I contacted toyota and they said they won't help. I'm thinking of taking this further. Reflection is bad when driving and resale value has obviously plummeted. Not sure if this would affect airbag operation.

Same problem but we took it to the Department of Infrastructure and Regional Development, as this is the place that has a Minister that can force a Recall.

Well it turns out that even after stating the issues and sending links to

the same problem in the US the Department is not going to take any

action as the problem is not "Systemic". Apparently no one else has

contacted the Department with the same complaint. (vinvestigations@infrastructure.gov.au).

Our last reply to them was that we would put it on facebook and see if

we can find how many Toyota's have the melting dash problem (Ours is

really bad - literally a slick on the dash) and then take it to Current

Affairs to see if they are interested in running the story. So if you

have or know of someone with the melting dash problem please contact the

Department at the above email address and pass it on to others.

I agree with you DATO. Let me know if you're going to contact the media.

I got the exact same story. Went to the local dealer who took photos, sent them off and Toyota denied the claim. Quoted me $1800 for the part and up to $2000 for labour costs.

We did the same and got the same result. So then we took it to the Department of Infrastructure and Regional Development, as this is the place that has a Minister that can force a Recall.

Well it turns out that even after stating the issues and sending links to the same problem in the US the Department is not going to take any action as the problem is not "Systemic". Apparently no one else has contacted the Department with the same complaint. (vinvestigations@infrastructure.gov.au). Our last reply to them was that we would put it on facebook and see if we can find how many Toyota's have the melting dash problem (Ours is really bad - literally a slick on the dash) and then take it to Current Affairs to see if they are interested in running the story. So if you have or know of someone with the melting dash problem please contact the Department at the above email address and pass it on to others.

Cheers.