blacktux

Dear Moderator,

3 minutes ago, trentmeyer23 said:

Create your own topic. What you are posting has nothing to do with the topic you are posting in.

This happen after the rebuild from the excessive oil consumption. It is important for members to be aware of this and the risks of the rebuild. When this happens the oil pressure light comes on.

On ‎29‎/‎03‎/‎2016 at 8:18 PM, blacktux said:

New issue with the RAV4 2013, today the wife got Check AWD System, high temp, engine light and the car just stopped. Other Toyota forums reference the fuel cap is loose but I did check this. Luck the Toyota dealer was 3 blocks away, they run diagnostics and found nothing. Has anyone else seen this issue?

Again the same thing happened twice in one day. Fuel cap wasn't loose. Has anyone else seen this?

New issue with the RAV4 2013, today the wife got Check AWD System, high temp, engine light and the car just stopped. Other Toyota forums reference the fuel cap is loose but I did check this. Luck the Toyota dealer was 3 blocks away, they run diagnostics and found nothing. Has anyone else seen this issue?

Thanks James, that is indeed my dealership so it's good to know I'm not the first. My question for you is, does a 'rebuild' actually result in a fixed car?! And what exactly are they rebuilding - modified pistons or rings or both or something else?

No the rebuild doesn't fix the problem, however it does reduce the the oil consumption. Before rebuild I was adding oil 5000kms and after its 8000-9000kms. I can live with that.

Request a oil consumption test and the rebuild.

HI everyone, I have a late '13 RAV4 diesel, and it seems I might be having the same issue. I've had the car less than a year so obviously I don't know its entire history. All I do know is right before its service back in Jan this year (my first service since the car's been mine) the low oil warning came on. After mentioning this at the service, the Toyota service guy set up a starting point baseline for measuring oil consumption. Fast forward 6 months to today, the car is now obviously due for another service, and the low oil warning came back on again today! The car has done 6500 kms since the last service, with about a 50:50 ratio of highway driving to suburban pootling. Since I am brand new to this issue, I have no idea whether this sort of consumption is good, bad, indifferent or terrible as compared to other RAV4s having similar problems - what do you guys think? I guess it depends on how much oil they put in at the last service. One would like to presume that given they were setting up a baseline for measuring consumption they would have put in exactly the right amount to top it up, as opposed to any overfilling shenanigans...

By complete coincidence another diesel rav4 owner came up to me in a carpark only just a few days ago, making me aware of this as a broader RAV4 issue for the first time. I'm wondering now if he might be active on this forum - if so, can you make yourself known to me? ['twas just a few days ago in the Jamison Centre carpark in Canberra]

As I'm about to have this car serviced again and deliver the news that the oil warning has come back on again after 6500kms, anybody want to give me any advice as to how I should approach this matter with the Toyota dealership? What line of tack to take? Much appreciated!

I've been dealing with Belconnen Toyota, ask for the General Service Manager. He is well aware of this issue. You will have to go through the process of a oil comsumption testing but it should lead to a rebuild.

Also major defect according to people i spoke to is; something that keeps the vehicle off the road for extended period of time. Low oil pressure isnt that, just add oil in the next 300kms.

Toyota’s response on running out of oil was, it’s a low pressure indicator light not low on oil light. Same thing to me but not to Toyota.

And yes i still have the RAV, I was lucky that we purchased during the 7 year warranty promotion.

Sorry hear about your Rav4 issues. I've looked at legal action and spoken to consumer law experts. I've spent good money on this. Its not worth it. Hate to say you have two options; (1) sale the RAV4 or (2) get the rebuild and live with it. Yes there is consumer law about this, but Toyota Australia states this is minor defect not a major. The motor industry experts I've spoken also call this a minor defect. Toyota will also get the engine rebuid done in a week. The cost of testing this in court and the risks associated with losing was too high for me to continue.

I was adding 1ltr of oil every 5000kms and after the rebuild i get 9000kms before the oil light.

The issue I found on legal action against Toyota; in court they will use the engine manufacture guidelines for oil consumption to determine what is 'normal'. I have spoken to someone in NRMA legal about this.

So if Toyota has published the RAV4 uses 250-300ml per 1,000km as 'normal' you have no case.

I haven't looked for what Toyota guidelines for motor is yet.

To those who have traded in your RAV4 lemon; did you trade it in at a Toyota dealership that was aware of the vehicle's history? Are you sure that Toyota is reselling the lemon?

HI Colin and every one else do your self's a favour and off load your RAV because the rebuild does not work , my options were 1 a new motor 2 carry on as normal and service department would give a bottle of oil after shedule service to make it to the next service 3 off load the RAV . I asked the question has the new motor (2014) been modified to prevent the oil from burning Manager's answer no so whats the point of a new motor , there is no fix to this issue Like Jennifer i have got rid of my RAV All the best to you all Bryan

I understand and respect your discussion but I am going to see this out. My extended warranty doesnt run out until 2021 / 175,000 km.

Update: my toyota dealer is willing to rebuild the engine after the letter requesting a full refund. I've spoken to ACCC and done more research about ACL section 260 'major failure' and section 259(1) what constitutes a 'major failure'. The ACCC discussion has reached the end of the line. I am now dealing with the Office of Fair Trading. The Office of Fair Trading has stated that my toyota dealer must be given the option to make good under the ACL and a 'major failure' point section 259(1)(a) "the goods would not have been acquired by a reasonable consumer full acquainted with the nature and extent of the failure" at this point doesnt constitute as a 'major failure'. This is because the toyota hasnt issue a recall and the solution put forward is rebuild the engine. Fair Trading gave me two options (1) take this to my lawyer at my cost or (2) let my dealer try and "make good" if the rebuild fails than at this point it could be considered a 'major failure'. But must be tested under the law. Again my dealer does not have to refund according to Fair Trading and then we go to mediation. If my dealer still doesnt provide a full refund we go to small claims court at my cost. The ACT offers a free 15 minute legal session during lunch hours, i am booked in next week seeking legal advise. I believe a engine rebuild by default is a 'major failure' this is what i will be questioning.

My question to the people with engine rebuilds how long does it take before you see oil consumption problems again?

The members who have rebuilds with no luck have you spoken to your Office of Fair Trading about a full refund?

Depending on how next week goes with the legal advise session and the fact i have to take this up with the dealer, did anyone else purchase from Canberra Toyota?

Yesterday in my free 15 minutes with the ACT Law Society I spoke with a lawyer from Maurice Blackburn. I was told the issue is with testing the definition "Major Failure" in court. We also have two options to follow Australian Consumer Law and Contract Law (breach of contract). My rebuild is schedule soon, just waiting on parts.

Has anyone gone for a second or third rebuild yet?

Update: my toyota dealer is willing to rebuild the engine after the letter requesting a full refund. I've spoken to ACCC and done more research about ACL section 260 'major failure' and section 259(1) what constitutes a 'major failure'. The ACCC discussion has reached the end of the line. I am now dealing with the Office of Fair Trading. The Office of Fair Trading has stated that my toyota dealer must be given the option to make good under the ACL and a 'major failure' point section 259(1)(a) "the goods would not have been acquired by a reasonable consumer full acquainted with the nature and extent of the failure" at this point doesnt constitute as a 'major failure'. This is because the toyota hasnt issue a recall and the solution put forward is rebuild the engine. Fair Trading gave me two options (1) take this to my lawyer at my cost or (2) let my dealer try and "make good" if the rebuild fails than at this point it could be considered a 'major failure'. But must be tested under the law. Again my dealer does not have to refund according to Fair Trading and then we go to mediation. If my dealer still doesnt provide a full refund we go to small claims court at my cost. The ACT offers a free 15 minute legal session during lunch hours, i am booked in next week seeking legal advise. I believe a engine rebuild by default is a 'major failure' this is what i will be questioning.

My question to the people with engine rebuilds how long does it take before you see oil consumption problems again?

The members who have rebuilds with no luck have you spoken to your Office of Fair Trading about a full refund?

Depending on how next week goes with the legal advise session and the fact i have to take this up with the dealer, did anyone else purchase from Canberra Toyota?

Hi All,

I've completed the 2AD-FTV Engine Oil Consumption procedure and still waiting for a answer from Toyota its been over a month now. My RAV used 800ml of oil in 3,720km (90% highway driving). Today I spoke again to my Toyota dealer and left another message. I also opened a case with ACCC to get the ball rolling. A letter is also in the mail to the dealer requesting a refund after speaking to ACCC. It should be a interesting month or two.

Talbit,

I spoke to Canberra Toyota Belconnen about my out-of-schedule service. They will be running some diagnostic program over the next 2000km. I questioned if there is a known problem with diesel Rav4's and the answer was No. I requested for the service manager to speak to Fyshwick. Do you have a contact at the other service center how has been dealing with your issue i can put Belco in contact with?

Has anyone spoken to Toyota Australia?

Hi All,

I raised this issue with Toyota Canberra on my last service and 7,000km later needing to add more oil again. Like everyone else I hope this issue can be resolved without going to Fair Trading.