Question 1) From the dealership I only ever received 2 smart keys not physical keys as such, but if you havent worked it out yet the portion of the smart key that you can attach to your key chain actually comes out :) if you're looking at the toyota badge on your smart key on the right hand side there is a rubber portion with what looks like a key on it, if you push down on that while pulling out the rubber portion on the bottom of the smart key a physical one will come out :)
I got the key, but where is the key hole in the car?
New Rukus Owner! Question about Keys!
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