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JOConnor

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  1. JOConnor
    Hi there, Just an update on the rattles. Took car to Melb City Toyota earlier this week. They arranged a rep from Toyota to be onsite for a test drive. They acknowledge the rattles which was good! They took of the dash and reinsulated various compontents. After a few days of short drives, I am pleased to say - no rattles!!!! The rattles came back after a few days of prior repairs, mainly after long road trips or changes in weather (i.e really hot to cold). So I am not 100% sure if they will remain gone.. Will take a long drive this weekend to test it out. How are you all getting on? The Toyota rep also acknowledged that the Levin model has some issues with rattley sunroof as identifed in an earlier post. Jas
  2. JOConnor
    Hey all - my rattles are still there. Like some of you, it tends to be worse with different temperature. It seems to be worse when it is cold or really hot. It's going back in next week for a FOURTH test drive. I am going to take this thread in and ask that they take it back until it is fully fixed. Fortunately my rattle is just on the left of the dash - and a bit behind the wheel (not the whole car like some of you!) I wonder if we band together and write a formal complaint to VCAT / Consumer Affairs / Toyota Corporate? Will that assist to escalate this? There must be some broader manufacture issue! Jason
  3. JOConnor
    Hi all - sorry to hear about your rattles. Sounds a lot worse than mine! Mine is really confined to the left side of the dash - and behind the steering wheel. I called Toyota corporate - they advised me to "shop around" the dealers, as warranty repairs can be undertaken anywhere.. I am arranging one more visit to Melb City Toyota (the 5th!) will see how it goes. I will pass on the info that the dash may need to be stripped and re-fitted / built. I saw an article in the Herald Sun recently (in the car column)... about ANOTHER rattly Corolla.. Will let you know how I get on! Jason
  4. JOConnor
    Hey there, Still no luck. Took the car back for another test drive with a diagnostics specialist. Had a new cluster guard fitted (the instrument cluster was wiggly apparently). Got the car back - and it's worse! It seems to be worse on longer trips or in hotter weather. Maybe it's just where a longer trip has the car loosen up a bit. Taking it back again for a longer / comprehensive test drive next week. Will see what happens. I will give it one more try! Also I spoke to Toyota Corporate. They didn't seem interested in helping - said if the dealer can't resolve it I should seek "independent advice" as the rattle does not interfere with the vehicles operation. So zero accountability from their corporate too. The dealer doesn't seem interested in helping at all. Feel like "a number" to them. I think they are more interested in pumping cars in and out, rather than being thorough. I don't trust in their capability any longer, given they have failed to correct the problem after 5 visits. So, one more try! If this doesn't work I will sell the car, cut my losses and move on. I test drove the new Mazda 3 - it doesn't rattle one bit! Will let you know how it goes. Jas
  5. JOConnor
    PS you can tell I have to technical understanding of how cars work :S
  6. JOConnor
    That's a pain! Damn. Picked up the car last night - they reckon that a bracket inside the center console is deformed, and therefore the whole dash is not connected properly as one piece and therefore the top part is rattling. They have ordered a replacement bracket, should arrive in a few days and they will put that in. Hopefully that will resolve it, I will let you know how I get on. In the meantime, I found out my tyers had been at 35PSI (recommended 32PSI). I lowered then to 33, seems to have helped a little too (though stickier in cornering now)
  7. JOConnor
    Did you raise the issue with Toyota before you hit the 10,000 mark? If so, I think they should still commit to resolving the issue given it was made known under the relevant warranty period and they failed to remedy it. Maybe you could talk to Consumer Affairs and get some advice? I suppose it depends on how hard you want to push! I am prepared to push pretty hard. As you said, brand new cars (of this value too!) should not rattle.. Going to take the dealership service center guy out for a test drive this afternoon. Maybe he will do a better job of pinpointing the issue. Will keep you posted!
  8. JOConnor
    Hey Chris, Sorry to hear that your car is rattly - perhaps more rattly then mine. And a Levin ZR too! Are you aware of any other owners of the new Corolla models experiencing similar issues? It sounds like it might be a known issue. If the rattle is not resolved this week I am going to lodge a complaint with Toyota corporate. Hopefully they can assist. I would recommend that you do the same. I will let you know how I get on!
  9. JOConnor
    Hello, I purchased a new ZRE182 around the same time as you. No tyre/engine rev issues though. However I have had lots of rattle/squeak/vibration noises around the dashboard area. From what I can tell it might be becoming a bit of known issue now. Have you noticed anything in your car? My information here: http://au.toyotaownersclub.com/forums/topic/42347-rattle-squeak-in-dash-board-2013-corolla-ascent-sport/ Cheers, Jason
  10. JOConnor
    Hi Amila, Thanks for letting me know. It is the same model. It's such a shame because it's a good car otherwise. Did your dealer service center apply foam in places under the dashboard too? Mine have done that, but the rattle seems worse now. I am off to the dealer service center on Tuesday 11/6 (the fourth time) to test drive with a diagnostics specialist. I will let you know how I get on and if the dealer finds a technical solution to the problem. I agree - if may be a design issue or factory defect, but it needs to be resolved. I expect I will need to escalate the matter to Toyota Corporate soon! It's a real hassle and disappointment having these rattles in a brand new car. If they can't repair it (I am prepared to give them some more opportunities though) I am going to push hard for either a replacement or refund. Would be great to hear if anyone else has similar problems. Probably helps build some evidence! Jason
  11. JOConnor
    Hi all, I am hoping to learn if any other members are experiencing similar issues - and have any good remedy ideas? In Feb I purchased a (new) 2013 Corolla Ascent Sport from Melbourne City Toyota. A rattle began to develop around the dashboard area. At first, it sounded like a rattle on the left side of the dash near the aircon vent. It took two visits to the dealership service center to repair the rattle. Within a week of the second visit, the rattle came back - this time in two places, and much worse. The second rattle noise appears to be coming from behind the wheel. Hard to describe the sound, it's more like a high pitched squeaking rather than a dull rattle. To date I have had wires/brackets either replaced and/or tightened, and also foam applied in numerous places. Still, the rattle persists. Has anyone experienced this with the new Corolla? I have an appointment next week with a "diagnostic specialist" to conduct (another!) test drive. If it cannot be fixed after this fourth appointment, I will have to try and resolve the issue via Toyota Corporate as a dispute. Surely after four visits it would be deemed irreparable? Cheers, Jas
  12. JOConnor
    Hi all! Is anyone experiencing any dash board rattle noises in newer models? I bought a 2013 Corolla Ascent Sport in February. A rattle noise started to appear over the first month and got worse and worse. Two trips to the dealer to fix it, but now the rattle is back but in a different part of the dash board. Driving me nuts! Seems to vibrate/rattle on smooth roads too. Any ideas?
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