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ToyotaUser23

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Posts posted by ToyotaUser23

  1. Hi,

    My toyota aurion water pump started to leak. It was bought in Nov 2008, my dealer service contacted toyota and toyota doesn't want to know about it I guess is because the car is our of warranty. The car only has 39,000 km on it.

    However my car has dealer's extended warranty however they said that it doesn't not cover seals/gaskets...

    But the issue is that to fix it they are replacing the water pump NOT the seals. You can't replace the seals.

    Do I have a case to argue that it should be covered under the extended warranty?

    It seems that this water pump issue is common in the aurion.

    Please give your feedback. Thanks.

  2. Bumped into a Toyota tech parking in front of my car, looking at the pool of coolant under the car, and shaking his head with a concerned look. I asked him to check and confirm it is indeed the pump, and confirmed the pump is 100% gone. No coolant in the reserve again today, and after reviewing my extended warranty, my original dealer will send a tow truck to pick up the car.

    After speaking with the service department, without warranty is a 3 day job and approximately $2000! Most of this is due to the horrendous location of the pump right next to the frame, so the engine needs to be dropped (although the tech I spoke to reckons it can be done with the engine still in place). Either way, there are no hire cars available, so it looks like I will be getting lots of exercise until next week when they have time to look at the pump...

    I am told the pump is only about $155, so for anybody who finds a failed pump without warning... unless the car is still under warranty, a pump replacement is a very, very expensive replacement activity in an aurion!

    Hi Dave262,

    You said your extended warranty covers replacing of your water pump.

    Which state are you in?

    I have been told that my aurion water pump needs replacing since is leaking. But looks like it won't be covered under extended warranty. So know getting more details to argue my case.

    Also been told radiator needs replacing too, so does water pump and radiator goes hand in hand

    Thanks,

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