Webbers

Thank you all for your responses. We eventually ended up going to Consumer Affairs and have had a win. Toyata is willing to contribute an amount towards some of the repalcement costs of parts. We have also found a decent 4X4 mechanic at Darwin 4x4s and hopefully won't have many more issues. You can't beat the comfort of the 200 series on and off road however could of done without the extra $10k plus on the things that have gone wrong (and the headaches dealing with Toyota Australia!!). Cheers,

Thanks for the advice....we have now had it replaced (not by the local Toyota dealership as they still havn't provided a response!!) however we have now more recently experienced a series of other issues; - Along with the power steering rack the power steering pump has also failed - The Water pump and front bearings needed replacing - The A/C compressor has decided that it needs replacing and the alternator has joined in and also requires replacing!! We have taken it to 3 x different mechanics who have all stated that things start to fail around the 100,000km mark in this model. Very disappointing and getting very expensive. Has anyone else experienced any of these issues??

My husband and I have the same model and are yet to experiance some of the problems that you have mentioned (oil consumption, dust and cruise control exception) however have a series of other 'issues' with it! We have had our LC200 since new, it has done 95,000km, well maintained and has a full service history.The main problem has been the power steering rack which has failed. The Toyota dealership advised that this happens all the time and Toyota should come to the party and pay for half of the repair costs. We should of got this statement in blood! On returning to the dealership they advised Toyota Australia have denied the claim; now stating that they have never seen the problem before in other models?. We contacted the 'Customer Experiance' line via phone and then via email with no response?! I have just followed up with another phone call and they advise that I need to speak to the dealership and that there is no 'Toyota Australia' or complaints department?! The dealership isn't assisting and the customer experiance line is just referring me back to the dealership...round and round in circles we go!! Meanwhile the problem is getting worse. We are now thinking why did we buy a $100k Toyota with NO customer service assistance and parts that fail. Any suggestions?