Hi from a newbie...can anyone tell me what's involved and how long it would take to find out that an 02 Avalon's computer was faulty so that a new remote key couldn't be programmed without nearly $700 worth of repairs? It cost me $175 for nothing to get my car back, even though I was (theoretically) only charged 1.5 hours labour when the mechanic had (theoretically) spent "4 or 5 hours" running diagnostics and pulling apart the dashboard and putting it all back together again to determine the abovementioned "problem". Prior to this, the Mr Minute guys charged me squat for half an hours time and several phone calls and suggested that my usual mechanic would probably be able to plug his gizmo in and tell me what the the problem was in a few minutes, then apologised for their inability to provide the remote key. Alas, I took it to a Toyota dealer, not my usual mechanic! Went to the dealers website to find out who to email my concerns (compaints) to via their "contact us" button and all it leads you to is a sales inquiry & what model would you like to buy!!! Any advice or help will be much appreciated.
