Hoademan

I had no luck in fixing this problem myself. I pulled the unit and partly disassembled it but couldn't find the fault. I was Googling solutions and I randomly found Northfield Car Sound in Brisbane. I gave them a call and the repair guy (Gary I think) knew exactly what the problem was once I described it to him. It was a small plastic gear that had broken that was causing the problem. The only thing was that nobody made the gear by itself, you have to buy the whole DVD loading mechanism to source the gear required! Anyway I dropped the unit into him and he replaced the gear (and the DVD mechanism) and I put it back in and it is as good as new. It cost about $600 but this was the best option for me because I didn't want to put an aftermarket unit in. The other option he gave me was to fit my map DVD and lock it in (not replace the gear) but no way of updating the maps when you want to unless you disassembled the unit again....this would have saved about $400 though.

I just tried to fix this by disconnecting the battery and waiting etc. but this didnt fix it. it has actually made it worse. The radio and cd are not working now either. I think the unit is looking for the pin code but all that the screen will display is something like "no map disc" and still the screen wont open! I am open to suggestions but it looks like I will have to remove the unit on the weekend to try to fix it somehow that way.

Hey, did you have any luck getting your nav/cd unit opened? I have exactly the same problem as you are describing and happened pretty much the same way. I havent had a chance to try any "physical" fixes yet, but pushing a combination of buttons etc doesnt seem to work. Thanks.