culfran2

I've already made a deposit and signed the contract saying it's refundable pending finance approval. I thought when things are subject to finance you have a 7 day (?) cooling off period. This is all I could find on the net though which indicated one day (NRMA site) "In NSW, you have a 24 hour cooling off period, but only if you have bought the car with dealer finance." We all live and learn, make no mistake!!!

In hindsight all you could really have done is get the dealer to either fax or email a written confirmation of the deal to you so you have it in writing. Thanks for posting Borg. Given they backed off so quickly, I suspect they knew they were wrong and wanted to avoid a complaint with Fair Trading.

If you really think that you were bent over by the dealer give Toyota Australia a call and lodge a complaint you might end up with a free service or somthing similar. Corey t I've no doubt it was unethical. A deposit taken on a car with agreed upon inclusions for an agreed upon car, clarifying things and agreeing to sign papers the next day on the car deal negotiated. If they had not backed down so quickly I would have done more. Provided there are no more problems before the car arrives I just want to move on and let other people know....and I am definitely letting people know.

So the Yaris sedan is more than the hatch? Yes the sedan has more boot space. It also has quite good leg room- we are a tall family.

Sorry to sound like an f**k if that's what you already planed to do, but that's exactly what I plan to do. Hi Zeuss The deal I negotiated was a good deal in terms of money, I guess I was just super naive and trusting. A big lesson learnt.

$20,500 for a YRS auto sedan. I thought I would post back now about my experiences. I was negotiating for my mother. We had decided what we wanted and went around to dealers to check them all out and get pricing. I found that once you got to a certain point in pricing dealers wouldn't talk exact price unless you were signing up then. We narrowed it down to two dealers in Sydney- both large dealers so I thought we would get the better discount. The first dealer had a young salesman who told me to come back when I was ready to buy and he would "speak to the boss" and go for under $20 000. Given we were wanting auto, metallic paint, mudflaps, weather shields and safety pack I didn't really think that was possible. I thought that was just to get me back to sign on the spot for a deal which was not possible. We went to another large Sydney Toyota dealer (not sure about libel laws so won't nominate them here) and I met a lovely trainee- very polite and trying to do as his Sales Manager was wanting whilst keeping me engaged. The sales manager came out and basically told me he would consider an offer between 20, 500 and 21.500. Mum and I talked and thought we would go back to them. We offered $20 800 on the phone. He accepted on the condition we gave a $1000 deposit by credit card. I double checked the inclusions and confirmed them with him. He asked me for a favour and said the computer would only accept it as $20 803. We agreed on that. Mum paid the deposit of $1000 on the phone by credit card for the car with the inclusions listed. We even had the colour documented. I asked him when he wanted Mum to come out to sign the contract and it was arranged for the next day. He asked me if I would be coming with mum but I told him I couldn't (I had a torn cornea and was goint to the doctor and my daughter with CP had a medical review). I was a little suspicious about why he would be asking that but didn't think too much about it until I spoke to my mother who told me about all the following. Here is where it gets infuriating and in my view very exploitative. When mum got there he told her they would destroy the $1000 deposit credit voucher and "begin again." They sent her to a different section where they started to sell her a whole lot of other things. When I found out I realised she was like a lamb going to slaughter. I felt they were unethical because in my view we had a verbal contract where we had agreed on inclusions, a price, had agreed to come in to sign a contract for a car with those things at the price we agreed on. They had accepted a deposit for a car with features agreed upon and it was my expectation that a contract would be ready and drawn up ready for mum to sign. You hear about these things but it never occurred to me when you had worked so hard to negotiate a deal with certain inclusions, paid a deposit at an agreed upon price including those inclusions that they would do this. Anyway, I gave them a huge serve and whilst admitting no wrong, they agreed to return to the original deal and mum and I went to sign a new contract this morning for the original car. I would hate other people to have to experience this. You just can't trust them. The extras they were "offering" mum were "Spring specials" which had never been mentioned before- things like rustproofing, superior paint finish, underacarriage rustproofing etc. Of course no mention of them before and she was sent to a different section. I still can't believe they can sleep straight in bed at night. I think it was really unethical. Anyway, now Mum and I have to put it down to experience. Hopefully when her car comes she will really enjoy it.

I think there may indeed be a long waiting time for a Yaris sedan. Thanks Alphabeta. There doesn't seem to be too much of a wait at the moment. I think Borg is right about whether they have the colour you want in stock.

$20,500 for a YRS auto sedan. Thanks so much for replying Borg. It really helps me know what is in the ballpark as I negotiate.

I am interested in what prices people have paid recently for the Yaris Auto sedan- we test drove it today. I saw Borg bought one recently. I see also that people are recommending Castle Hill Toyota.