cndpk

well said guys a little politeness goes a long way. i also think that the title should be changed

At no point, did I mention how I explained or expressed the issue to the staff. It is never the fault of the employees whose livelyhood is dependant on following the written and unwritten company policy. It is never a good idea to blame the men in the trenches-eventhough it is common practice for a commission to be given to service staff who arrange for often needless repairs-they did not make the rules.

It is possible to be reasonable and restrained even when boiling. My experience with commercial air travel has taught me well.

Being the lounge area, free speech (within the limits of decency) should reign. Slander, even if you can prove it, is against an individual not an entity. The point was to express frustration at a business that has in at least 3 cases I know of personally refused any warranty responsibility and charged rates that are beyond reason.

Thanks for the advice. I have been told by Fair Trade that I have a case. I just want to get these guys to honour a "bumper to bumper" warranty.

Don't you ever let any dealer to wash your car.

About one and half month ago i've got my 1000km service done, and of course they didn't fix all the fault that I found, but anyway I will go back to them for those problems.

But when I wash my car yesterday, guess what did I find out, 3 large swril marks all over my bonnet, and many more on the roof. I never wash my car myself and this is the first time expect the once done by toyota @ 1000km service.

My sportivo is white so those swrils are hard to identify under sun, but more obvious under fluorescent tube.

Nunawading Toyota have just done it again.

NUNAWADING TOYOTA is a terrible dealer. They will rip you off then charge you double for the pleasure. I would love to be able to make these guys pay. Does consumer affairs really work?

I brought in my Yaris only to find yet again a service department that overcharges, does not deliver on time, and will not honour warranties. My A/C and heat fan system failed because leaves were blocking it from letting the water out. I park in my car in a garage and only drive around Melbourne. Appearantly, the leaves that got into my ac system, I should have been checking for weekly. I was told that I did not follow the owners manual because I wasnt having a dig around every week just in case there were leaves-even though none were visable. They will fix it though if I leave it for a few days and pay $800!

Not only that but the tech working on my car changed my cd and threw the one I was listening to in the back seat-nice touch.

What can I do to get these guys?