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Phone book Empty - Hands free error message


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I'm trying to use the voice activation in my Prius c and it doesn't seem to be working. I have my phone connected up via Bluetooth, and using the touch screen I can access my phone book and make calls. When I activate voice activation, I give the command 'Phone' and then 'Call ....' and a message comes up saying 'Phone book empty' even though all my numbers a listed when I access the phone book via the touch screen. I am able to use the Speed Dial command. What am I doing wrong? TIA

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