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Apple Car Play Issue - Toyota Corolla 2022

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Hi There,
I have Toyota Corolla 2022 Sedan (SX), which I bought from Noble Toyota in NSW. 
I have had been facing intermittent issues with Apple Car Play, and I raised it with the service department both times I took the car for annual service. Unfortunately they could not replicate the issue, hence did not put any effort in rectifying it as well.
I am using genuine Apple cable, still sometime I lose the sound totally on calls. The call will of course continue but I am unable to hear anything on carPlay, but if I put my phone speakers on, I can hear the voice.
Anyone with similar experience or solution? I have sent Toyota customer service an email as well now for this, though am not very hopeful from their side.
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