Brand new Kluger Altitude SE Body Panels not Aligned properly

[navau]

Hi, All,

Recently bought a brand new Kluger Altitude SE. Its been two months on the front bumper (right/left) where body and plastic bumper get attached is opening the gaps which looks bit of mis-aligned and bad for a brand new car. I also see the same with back door few gaps of misalignment.

Did talk to Toyota service guy and he mentioned these cars are highly compressed vehicles and these meant to "OPEN-UP"................And even thought we open it you will not get this fixed to normal?????

I am not sure if this is right as Toyota quality check for a brand new car should be thoroughly checked for first year and my car is only two months old.

If you guys can help in telling me what are my options will be really helpful.

Cheers

[FRM05A]

Correct me if I am wrong, a lot of new cars have been repaired and sold as brand new. This is due to damages sustained during transit.

How bad are the gaps?

[lylee]

got any pics of the affected area

[Ratheesh Kumar]

please post some pictures...

cheers

[tpl]

where is ts?

[11/16Aurion 12Kluger]

Every new one I've seen has been millimetre perfect. Typical Japanese built vehicle.

Pics of your misfitting panels would be great.

It is not unusual for new cars to have panel work done prior to delivery because of damage during transit.

Edited June 13, 2013 by KX-R & ACV40R