Jassmitty

Hi Milo. No the whine I had was just cruising along on the flat between 60-70kmph (my foot just lightly resting on the accelerator). It didn't seem to make the noise when accelerating or slowing down. It wasn't too loud just something I could pick up (especially when no ambient sounds like music were present) at these speeds. Your Kluger is still under warranty so you can wait until your next service and tell them to check it then or take it down to the service dept beforehand and get them to check it. Either way it will be on the record. If they say they can hear something (my service record indicated they could hear a "periodic" noise) then make them get it looked at (the service dept did their best to make it sound like mine was probably nothing). I almost didn't bother saying anything when I took my Kluger in for the last service thinking I may have been getting a bit paranoid but I am very glad I did mention the noise.

I am thinking exactly the same as you David (except I ahve never had a Prado). I had a Nissan Pathfinder (1990 model) that I owned for 16 years (prior to the Kluger) and it never gave me any problems whatsoever. i don't have any squeaks/rattles or steering clunks but it sounds like it is only a matter of time. Love the Kluger otherwise so I will keep my fingers crossed.

Yeah very true David. Being my first new car (and quite expensive) I am quite shocked at the lack of effort given by Toyota Service thus far (don't know if it is similar for other manfaucturers but given commercial reality I suspect it is). After each of my six monthly services thus far I get an email each from Toyota Australia and the local dealer who sold me the Kluger questioning among other things whether or not the details shown on the invoice were explained to me when I picked the car up. To date I have said no. I do, however, question items I see on the invoice that I would like further info on. I put in some scathing remarks to the TA survey in regards to the front diff probelm I had identified and the failure of the service dept to arrange as agreed before I eventually got a call from the local dealer (re the other survey). When I went to pick the Kluger up after the diff repairs it was like here is the form from Terry Shields for you to sign (only with a statement on what I had reported the problem to be and that the service department had in fact confirmed a "periodic noise from the diff") and see you later. I had to specifically ask what had been done. The expression of the service personnel indicated it was a rare problem with the car. I am very appreciative of this forum. Any further problems and I will walk into the service dept with eyes wide open.

Further to my last post; I did not hire a car. The repairs were done under warranty.

Very Very concerning. I have just posted a similar topic under the topic "Kluger front differential problems" (until David kindly told me about this one), I have a 2010 KXS AWD Kluger (bought new) that had a whine in the diff (after only 20,000km) when cruising in the range 60km/h-70km/h (no other speeds) and has just been repaired (Got it back 2 days ago) by Toyota under warranty. After questioning they told me they had basically rebuilt the front diff (new pinion, etc). The service dept refused to give me a loan car, only giving me the option of hiring one (wish I had of read this topic earlier!). It took just under 2 weeks to get repaired at Terry Shields and whilst the problem appears to have been fixed I have only driven it about 20km since I got it back. I read with dread that the whine problem had returned in some instances. This is also my first Toyota (and first brand new car) so I will seriously consider selling it if ther are many more problems (such as clunky steering, power/acceleration problems, etc that are topics in other threads). Otherwise very happy with the Kluger - just P*^%ed off about the inherent problems and quality of customer service from the service department (all smoke and mirrors).

Cheers David. Thanks for the info. A bit worrying though. Especially considering that when the problem was first confirmed by the service dept they did their best to try and talk me out of getting it looked at/repaired (if required) as they had to send it from the Central Coast down to Sydney. They were saying things like.....well, it will be off the road for a while (at least a week) and they will have to take everything apart and have a look........why don't you wait and see if it gets changes..........we have to send it all the way down to Sydney.........we can arrange for it to be picked upo and taken down/returned or you can take it down yourself......etc. I will check the topic. Yeah Toyota fixed it under warranty. I tried to get a replacement vehicle whilst they were fixing the problem (took almost 2 weeks before I got the Kluger back) but they said they would only give me a replacement vehicle if they had to order the parts from Japan. They said they had to check if it was a warranty issue first. The service dept also said that they were the only ones that would offer any kind of replacement vehicle (i assume they were comparing to other manufacturers). Is this the case (i.e. do other manufacturers give a replacement vehicle if a vehicle is offroad for and extebded period of time due to a warranty issue)?

Hi. I am new to this forum (just joined). The reason I am writing is because I have just had the front diff of my AWD Kluger rebuilt. I bought it brand new (granted it was the demo model but had only done about 40km) in 2010 and it has only done approx 20,000km (in 18 months). It has not had to tow anything or been driven under any sort of hard conditions. A couple, of months before I was due to put my Kluger in for its 18 month service I noticed a slight whining noise when cruising between 60km/h-70km/h. This whining noise was not present at any other speeds whether cruising or accelerating. i decided to mention this at the 18 month service when I took it in to Toyota. The service personnel agreed that there was a "periodic" noise from the front diff. I did not notice this whining noise before this time but there is usually music playing when I am driving. The service dept told me that another Kluger also had to be sent away for gearbox/transmission repairs along with my Kluger. This is the first Toyota I have owned and I thought thety were pretty reliable. Has anyone else experienced similar diff problems (or are aware that this is a Kluger problem)?