Reversing Camera Issue in 2014 Toyota Kluger

[Miss-Nat]

Hi Everyone,

I'm wondering if anyone can shed some light on the reversing camera issue I am having......

I have a 2014 Toyota Kluger Grande and have noticed lately that the reversing camera does not always kick in when I put the car in reverse gear and the only way I can get the camera back is if I turn the engine off and then restart.

The problem is intermittant. When it first started happening, it would happen very rarely (once a month maybe) but since then it just keeps happening more and more often - to a point where it happens almost every day. Today it happened twice (on two separate trips). On one of the trips I had to reverse out of a parking spot and the camera didn't work (I didn't bother restarting the engine) and didn't work again for the remainder of that trip.

When the camera fails to work, I have played around with gears - reverse, park, then reverse again, into drive, back into reverse, etc etc etc. Nothing! Only thing that brings it back is to restart the engine.

I have taken the car in to be looked at and they did a software upgrade which seemed to have fixed the problem for a short time (although they did manage to wipe out ToyotaLink instead but that's been fixed since) but now the frequency is increasing again. I did take the car back to Toyota a second time but they didn't do anything because they couldn't replicate the issue.

What my question is, has anyone had this happen to them? Any ideas as to what it could be?

Thanks!

Nat

Edited June 5, 2015 by Miss-Nat

[trentmeyer23]

Get video of what it is doing it, when it is doing it. You can then provide that to Toyota.

[Speedz]

Sounds like either a software or perhaps (talking out of my rear end) HU connection issues?

[Miss-Nat]

Get video of what it is doing it, when it is doing it. You can then provide that to Toyota.

Thanks trentmeyer. Will do this!

Sounds like either a software or perhaps (talking out of my rear end) HU connection issues?

Thanks Speedz. Software upgrade has been done and I was wondering if it could be a head unit connection.

I'm going to investigate further. I'm going to check to see if the reversing lights and sensors work when the camera doesn't work. Doing some Googling, apparently there is a reversing switch somewhere that can affect all these functions. I guess the more info I can give the tech boys at Toyota service, the quicker I can get this fixed!

[Speedz]

This Kluger forum is too quiet, you might find more hits if you venture over to the US Highlander (Toyota) forum. Not sure if you knew but Hyundai took the Highlander name so we had to make do with Kluger (*vomit*) name. :P

[Miss-Nat]

This Kluger forum is too quiet, you might find more hits if you venture over to the US Highlander (Toyota) forum. Not sure if you knew but Hyundai took the Highlander name so we had to make do with Kluger (*vomit*) name. :P

I will try the US forum. Thanks Speedz.

Yes, I knew about Hyundai taking the name "Highlander" but trust me, Hyundai's Highlander is a piece of s**t (have owned 2). Toyota don't seem to be great at picking names for their cars - "Yaris" - great car but awful name (reminds me of a yucky you might get surgically removed off the bottom of your foot) Not fussed on "Kluger" either - supposed to mean "clever" but if you look at the urban dictionary, it gives you a completely different perspective!! :o

[Miss-Nat]

I was getting ready to post that if anyone has a problem with their vehicle, all they need to do is post here and the problem will fix itself. And never happen again!

Or so it seemed in my case, Ever since I posted here over 10 days ago, I have not had a single issue with the reversing cam. Not a single one.

Until today. It failed to kick in 3 times this morning on 3 different trips - all before 9.30am.

I did investigate further and when I put the car in reverse, the car does recognise that it is in reverse on the dash cluster and the reversing tail lights work and so do the sensors. It's just the cam that doesn't work.

It has to be a HU connection somewhere. Otherwise, the car knows its Monday morning and is just doing a half assed job at working properly.

I have video this time so hopefully this will be enough for the dealer service dept to fix the issue.

Wish me luck!

[Miss-Nat]

Hi Everyone,

It's been a while since I posted but the issue has been resolved.

Toyota found out about the problem and issued a software update.

Update done! Hasn't happened since!

[Jess-m]

hmm maybe just learn to drive and you wont need it?

[trentmeyer23]

hmm maybe just learn to drive and you wont need it?

Replies like this are not required.

[Miss-Nat]

hmm maybe just learn to drive and you wont need it?

Jess,

I really don't think me learning to drive is the issue here, especially when I learnt to drive on large vehicles which did not have reversing cameras, sensors, etc. In short, without any mod cons that vehicles have these days.

The real issue behind me wanting the reversing camera on my car to work is........

When I buy anything I expect it to work properly. In this case it is a car which I have paid over $70,000 for.

I expect things to work first time, every time - regardless if it is an air con vent, door handle, sunroof or the reversing camera.

Something wasn't working on my new car so I got it fixed.

If you want to pay money for a car and not have things work - that's your problem. I don't think its a reason for you to slight someone who does expect a higher standard from their car.

Thank you for expressing your opinion - although I'm not sure why you chose to express your opinion in a post that has had no activity for the past 3 months.

Edited November 19, 2015 by Miss-Nat

[trentmeyer23]

I'm closing this. The issue has been solved.