Hi everyone, I invite you all to post the worst encounters that you've had the misfortune of experiencing, when looking for a car. Feel free also to name the dealership, yard, whatever, as well so that people reading this can know to avoid these places like the plague. Let me start: Dealer: Nepean Motor Group Mulgoa Road Penrith Complaint: extremely rude, bordering on abusive customer service basically for firstly, not agreeing blindly to pay their over-inflated, out-of-touch with the market, rip-off prices and secondly for telling them we could double our money selling our car privately rather than accept their insulting trade-in offer. We then felt threatened for our personal safety when we were ejected from the premises. I have never experienced this in my life before and am still amazed. I will never even contemplate buying a car from Penrith again let alone this dealership. This is free advice. Take it our leave it. But I implore you to take it, save your time, and look somewhere else.