i wouldnt go as far as to say that EVERYONE you deal with at lander toyota is a knob... from personal experience of enquiring about getting a (then) brand new camry, the guy i was dealing with was straight forward, concise and didnt bullsh!t me with regards to any of my enquiries about optional extras such as the sunroof, sportivo kit etc. several months later i went back to lander enquiring about a used camry. different guy approached me and fed me a lot of bullsh!t bout how getting the sportivo camry will cost so much more on insurance compared to another camry coz its then considered a "sports car"... then he more or less was trying 2 get me me into coming inside to discuss the finance (hard sell, bullying tactics). I was only interested in enquiring at that point - since i had already put throught an application for personal loan as well as i already had a camry V6 that a relo was going to give me for a pretty damn good price... wanted to find out what i could get at lander for the same money. if it wasnt for my dad being there at the time, the guy would have taken me in. instead we turned round and left... with the guy calling my dad "scared" and "chicken" for not wanting to deal with the guy. arrogant *****, wouldnt want to buy used a car with them. another bad experience was when my brother bought his 2nd hand celica off them round about 1999?. after sorting out all the finance and agreeing on the price already, then tried to suck us into buying some "extras", which would have added around another grand on top of the already agreed purchase price... this was AFTER the price was aggreed upon.. last chance money grab tactic which my dad also didnt appreciate and proceeded in giving them an earfull. wouldnt recommend buying parts off lander either. shop round castle hill,penrith, parra dealerships for the best price. but other than that... lander is good for new cars at least :P congrats on the purchase jase! wanna get my wife a yaris once she gets her Ps... well i have had bad experiences with them as well ... 1 of the reasons why i dont drive a stivo today ... also in regards to the wife thing ... buy the yaris and then she'll get her p's ... thats what im doing ... hence maria will be learning in the yaris