satnav disc

[Mnemic]

My satnav dvd is scratched, and short of paying $300 odd dollars for a new one, I am unsure what to do. Would buying a Windscreen mounted GPS / SATNAV (like a tomtom) be a better option?

[DJKOR]

Has your Satnav DVD spent pretty much it's entire life inside the head unit? I have seen cases before of a perfect new disc being scratched over time just from being in the disc mechanism under normal use. How old is the disc as well just so we can get a better idea.

I'm not sure what Toyota is like in dealing with this, but I would imagine that if the disc has never really been removed from the unit, I'm sure there could be some way into talking them into replacing it for you with minimal to no charge. If you are returning the damaged disc, you aren't essentially getting a second copy to use elsewhere.

But I've never had a factory nav unit, so I don't know whether damage like that, despite the use, is classified as normal wear and tear.

[Mnemic]

been in there since 2007 presumably. It has a fair few swirl marks and moderate scratches - nothing that looks like it hit the mechanisim, more like from polishing with a slightly scratchy cloth when it got dusty.

It works until it gets to a "scratched" part of the disc - and then the screen comes up with an error "check disc".

[u54mot]

Kluger Sat Nav Update