i went to brookvale Toyota, they directed me to service center then i finally ended up at spare parts..... and it was shut. but the sign said open from 9am-12pm Saturday... i got there at 9:30 wtf! then i called up and the receptionist said they are open, then she called them and couldn't get through. she said she wasn't left a note but it must be because of the long weekend...(still many places open on sat/Sunday though!)