Nah i reckon we should be able to tell everybody of our experiences with the particular dealership. As Rolly dawg said, as long as we dont tell others not to shop their then its fine. I personally dont see a problem of anyone saying "I will not shop there again". I dont think its defmation if I say i will not shop at a particular store, everyone else still is entitled to their opinion. If you really wanted to argue over defamation, then you could probably even claim defamation to other dealerships if you recommend one dealership over another, because indirectly you are stating dealership A is substantially better than dealership B/C/D/E/F/G, hence why you would only deal and recommend that everyone deals with dealership A, which could indicate that dealership B/C/D/E/F/G are crap. Should the particular dealership start to threaten with legal action, it only proves how petty they are, and the fact they've actually got something to hide. Which all the more demostrates that we shouldnt actually deal with them. From what ive heard, dealers do venture on these sites, so if anything it enables the managers to spend more time on training for their staff to help improve sales. At the end of the day its a win win situation for all. Win for the consumer that we get better to deal with, and win for the dealership because they've bettered their sales training to increase sales (not to mention give themselves a better rep).