After we had the 1000k checkup, the dealer gives it a free car wash, hand wash. I would have refused if it was a machine, but i though hey it will be as good as ours. It seems the wash was ok. but they missed a few spots of dirt, no worries, the 'Intelligent' guy that comes around after to dry it with a shammy rubs it all off....not even a bucket of water to rince the shammy! Well talk about scratches gallore. and they claim it cant be them! Thats it, NO ONE WILL WASH MY CAR EVER AGAIN! Will attempt to polish these imperfections out today, i'll let you know how i go. I cannot believe they would go around doing this unknowingly. I meant, when i picked the car up, it was spotless, not it looks at least 6 mths old not 3 weeks... Very dissapointed Frankston TOYOTA. Although the service was thorough, they fixed the little things i had mentioned, you know, like the handbrake not holding the car on my driveway.