DEALERSHIPS Share your story The good!! The bad!!

[maba]

Hi,

I started this thread to allow members to share their experience with dealerships whether it being positive or negative.

Post your story

Regards,

Maba

Edited March 29, 2009 by maba

[TRD SPORTIVO]

had issue with my gearbox, had a slight grind in the gears for a while while it would idle, rang up and dropped it off same day at castlehill toyota, they pulled it apart next day replaced the berings in the gearbox, showed me what the damage was, no charge as it was in warrenty, saved over 2000 bucks called me next day after that and away i went no issue since, i was happy with the service job and time it took, job happened about a year ago

[Croozer]

I'll say only this; Stuart Toyota Kirrawee.....grrrrrrrrrrrrrr!! Im guessing aftersales service is not their priority.

[RICE RACING]

Dwyers Toyota, Bairnsdale, Victoria http://au.toyotaownersclub.com/forums/inde...t=0&start=0

Stay tuned! They have promised to keep me happy on the dodgy oil pipe engine blow up scandal.

[maba]

Dwyers Toyota, Bairnsdale, Victoria http://au.toyotaownersclub.com/forums/inde...t=0&start=0

Stay tuned! They have promised to keep me happy on the dodgy oil pipe engine blow up scandal.

Hi Rice Racing,

Hopefully not an empty promise!!! Good luck!!

Regards, :)

Maba

[Cookie]

I'll say only this; Stuart Toyota Kirrawee.....grrrrrrrrrrrrrr!! Im guessing aftersales service is not their priority.

Have to agree with you there <_<

[VX04]

I'll say only this; Stuart Toyota Kirrawee.....grrrrrrrrrrrrrr!! Im guessing aftersales service is not their priority.

Have to agree with you there <_<

I just brought a Transmission filter and 4 litres of Transmission Oil cost me $217.20 !!!!

I did ask if the mechanic came home with me to change the oil and filter

But I am happy with my Prado it's a Great car

[Petcar1]

Oh wow, where do I start. Ken Mills Toyota in Kingaroy, is just fantastic. from the sales team to the service department, the place is just bloody great. I get a coffee every time i go, the car is washed when I leave, what else do i need.

[matt_kluger]

Canberra Toyota in Phillip is good. I think they actually do everything they say they will. Bit pricey though.

[CONROD]

Have always gone to Charlestown Toyota after buying 3 cars off them (2 being new off the floor)All I can say is since new faces have taken over in the service dept,they have really taken a turn for the worse,especially in relation to customer needs/issues etc.What is alarming is that the good tradesman/mechanics have all bit the bullet and moved on to greener pastures and it is nearly all young inexperienced apprentices (not that I have anything against that as we all have to start off )working on that brand new $50,000 4WD. They just dont have the pride in their work such as the old fellas,leaving greasy finger prints over every thing they touch eg steering wheel,door trims,weathershield.

Might have to give Newcastle Toyota a try,surely they cant be any worse than their Charlestown dept.Has anyone had any issues with either of these two that we Novacastrians should be aware of;;;;;;;;;;;;;;;;;;;