Damn. That sucks. And you only just finished getting you car the way you want it. Depends on the damage. Have you spoken with your insurance company? Usually they let you know on what you need to do, such as bringing it to their assessment centre first. They would then usually recommend a repairer and you can see if you can then take it to someone else. I guess it is similar to your situation the other time when you have an accident, you were happy with your car and then that happens.. :( Spoke with NRMA just, No claim discount for life will not be affected, they ask me to send it to the assessment centre and they told me since the no claim discount will not be affected, not necessary for me to get additional quote from other repair centre other than the authorised ones... since this is my first time making a claim, will it be better to just listen to them and go to an authorised centre or should i get quotes from other repair centres? can anyone give me some advise.. sorry for posting in this thread, or should i start a thread?