Aurion recall/ warranty fixes

[czaja74]

I thought it will be handy to have issues/recalls with Aurions that were fixed under warranty all in one thread. There are cars that might be close to the end of warranty period and owners might be not aware of the issues (inc me).

My problems:

- VVT-i oil hose

Booked at the dealer for service and hose will be replaced. (known issue)

- Vibration noise from the dashboard (known issue)

Will be fixed under warrant

- Whistling type noise comming from left back door

Will be inspected on Friday

[boxerboy]

Worn intermediate shaft leading to low speed clunk. $400 job multiple cars done under warranty.

[jacko16]

I have just got my VVT-i oil pipe fixed, how do I know that they have done anything.

[DJKOR]

I have just got my VVT-i oil pipe fixed, how do I know that they have done anything.

Well since it seems that they are just changing the rubber hose, just visually inspect that are to see if the hose there and its clamps look new.

[czaja74]

The new hose has yellow and white line on it. I'll take photo later on.

[RICE RACING]

I have just got my VVT-i oil pipe fixed, how do I know that they have done anything.

I would not be accepting that as from factory all cars are fitted with a proper fix, that being a hard line.

I have taken it upon myself to highlight this double standard for us who have bought a dud and are being forced to accept an accountants decision V's the proper engineering solution as found on a car your would buy today ;)

Don't take it lying down, it is your right to get the proper fix and not the 50 cents Toyota boat Christmas fund appeal fix ;) for anyone interested you can read my spray on this issue here > http://au.toyotaownersclub.com/forums/inde...t=0&start=0

[czaja74]

I have the part on order. Will be looking to get it replaced. One way or another that rubber crap will be gone.

[450HP/tonne]

I have just got my VVT-i oil pipe fixed, how do I know that they have done anything.

The yellow line on the hose is correct, if you have it everything is ok.

I would not be accepting that as from factory all cars are fitted with a proper fix, that being a hard line.

I have taken it upon myself to highlight this double standard for us who have bought a dud and are being forced to accept an accountants decision V's the proper engineering solution as found on a car your would buy today ;)

How is this a poor engineering decision (as an engineer, I don't agree with you)? The rubber material wasn't as it was required, so the rubber is being replaced. This is being done free of charge.

If you want the all metal hose, the dealer will need to remove the engine (yes, I know individuals can work around this, but a dealer can not and will not do it this way due to the repair manual procedure set by Toyota in Japan).

If you want your car to be out of action for a few more days and risk additional issues that may arise from the removal of the engine from your car ...

Toyota would not inconvenience thousands of customer like that when its not necessary. What would your complaints be like if the dealer needed your car for a week and told you that the engine needed to be removed?

Do you still think this was an accounting decision?

[RICE RACING]

Rubbish!

Any rubber will degrade and fail over time, a hard line will not, thus NO car from factory is fitted with the "special rubber line"

Its a penny pinching exercise period.

I do not give a sh7t what my dealer needs to do to fix the problem correctly like on ALL NEW CARS, I will NOT put up with a sub standard repair no matter how costly it is for them to fix the f7ck up they did originally.

Pure and Simple.

[CHA54]

No way in hell I'd want an apprentice mechanic at toyota dropping the drivetrain out of my car, although it's not as bad as the 100 series lancruiser fix.

The rubber line is fine, if it wasn't toyota wouldn't use rubber on their oil coolers etc too. If you lose one of those then it has the same effect.

If you were really worried about it causing engine failure, you'd get a braided line with the banjo's made up, even a hard line can fail...

[DJKOR]

Any rubber will degrade and fail over time, a hard line will not, thus NO car from factory is fitted with the "special rubber line"

Out of curiosity, if any rubber will degrade over time, then how come a fair amount of the oil lines from the engine/transmission to the radiator and all around the engine use rubber. If those fail you would get some pretty bad effects as well.

[SCOOTA44]

Any rubber will degrade and fail over time, a hard line will not, thus NO car from factory is fitted with the "special rubber line"

Out of curiosity, if any rubber will degrade over time, then how come a fair amount of the oil lines from the engine/transmission to the radiator and all around the engine use rubber. If those fail you would get some pretty bad effects as well.

Im just wondering if it was the composition of the rubber hose or the lack of reinforcing in the hose.

[RICE RACING]

Any rubber will degrade and fail over time, a hard line will not, thus NO car from factory is fitted with the "special rubber line"

Out of curiosity, if any rubber will degrade over time, then how come a fair amount of the oil lines from the engine/transmission to the radiator and all around the engine use rubber. If those fail you would get some pretty bad effects as well.

You need to be clear on what those hoses are doing and what they are exposed too & how they are constructed and fastened as well.

On the motor we have if you have a close detailed look the rubber condom hose has some token bits of urethane to help it stop rubbing against the motor lol, this is not required on the hard line. Also if you put your hand on the hose with the motor running you will see it under a fair few stresses, Rubber with dodgy spring clamps relax over time so sealing integrity years down the track is questionable as the rubber sets in position and the pre load of the spring clamp is vastly reduced. Other types of external rubberized lines like used on oil coolers under pressure are a crimped enclosed style of fastening and they are much more capable item, bit like what you would find an a hydraulic actuator you see on any tractor or earth moving bit of gear.

Water at 15 psi pressure is far different to oil at up to 130 deg C containing all types of acidic nasty by products of combustion and being subject to minimal amounts of cooling air wedged in against the motor and the right hand strut tower.

This is why this "optimal solution" is not found on any new version of this engine, it is a disaster waiting to happen in reality. Very poor engineering decision at the start, least new motors rectified this design defect.

These "amazing rubber solutions" need TIME to be properly tested, this cannot be accelerated or done over a small sample range you need 5 years + and thousands of repeated results to guarantee this wonder solution where the original wonder solution FAILED lol in the test of time *remember that*. thus from this point on Toyota made the choice to go with tried and proven solid line known for 50+ years to not fail or try the next wonder bit of rubber with using all of us as a test bed lol. Deep down I know its just a cop out to get through the last 18 months of warranty and then its a problem the poor sucker owner will need to face and not Toyota or their Dealers ;)

[RICE RACING]

Any rubber will degrade and fail over time, a hard line will not, thus NO car from factory is fitted with the "special rubber line"

Out of curiosity, if any rubber will degrade over time, then how come a fair amount of the oil lines from the engine/transmission to the radiator and all around the engine use rubber. If those fail you would get some pretty bad effects as well.

Im just wondering if it was the composition of the rubber hose or the lack of reinforcing in the hose.

Simple answer no rubber wonder hose is suitable in that position/application, that is why no new engine is fitted with it ;)

[byw]

Anyone know what the new facelift Aurions use - rubber or hardline??

[DJKOR]

Anyone know what the new facelift Aurions use - rubber or hardline??

All metal pipe. One of the first things I looked at when I lifted the bonnet on the facelift. The pre-facelifts even have the all metal pipe starting from around mid to late 2008.

[czaja74]

Here is what I said:

I am the owner of the 2007 Toyota Aurion Touring. As per your TSB I booked my car for the 2GR-FE VVT-i oil line replacement. I asked about what part it will be replaced with and I was shown some dodgy piece of rubber pipe. Service advisor said that this was a proper fix offered by Toyota and that all current models come with exactly same pipe. I have gone out of my way to show how the repair should be properly done and what parts and service recall bulletins Toyota themselves used on the Avalon to rectify the problem. For me owning Aurion which I paid lots for to have it fixed a shoddy cheap way is not acceptable. I also offered to pay for the parts but I was refused to have them installed it under warranty.

I trust you will rectify this situation as soon as possible at least in my case. As I showed service manager all of your new Toyota Aurions are fitted with a solid pipe (just as per the proper fix on the Avalon). I expect the same to be done on my Toyota Aurion Touring.

Best Regards.

Here is what Toyota have to say about issue:

Dear ......

Thank you for taking the time to contact the Customer Experience Centre.

We assure you Toyota Motor Corporation Australia takes safety of its vehicles as a number one priority, and we understand the high expectations our customers have of their vehicle and our products & services.

We advise Toyota Australia have developed a replacement part for your vehicle with more durable material ( approved by our engineers).

We appreciate your feedback and we will email the relevant department to advise them of your comments.

May we suggest at your earliest convenience that you book in with your closest Toyota Dealership to have the Customer Service Exercise completed on your vehicle.

Kind Regards

................

Customer Experience Consultant

Customer Experience Centre

Toyota Motor Corporation Australia Limited

Edited December 7, 2009 by czaja74

[Steven]

exactly the sort I reply I expected - downplaying your concerns without actually addressing them either, all in a few brief sentences.

I think you'd have difficulty getting much more in a written message, as from a cost-cutting point of view anything written can be reproduced by other customers - can't back pedal in writing for one person and not expect to have to do the same for everyone.

[Pacie]

got a letter today from toyota advising me to come in and get that oil pipe changed. Looks like it is official. That or my service boys at toyota didn't get around to it in the last couple of years :P

[Pacie]

Sorry i noticed there is another post open mainly about my previouspost so i want to touch on a new fault.

Has anyone has the problem with their aircon where the fans engage even when you turn the aircon and inside circulation off.

If i press the inside circulation button sometimes this turns on the aircon light even though the fan speed is set to off!

Anyone had anything similar? I'm goign to mention it to toyota when i get the oil ose looked at.

[DJKOR]

got a letter today from toyota advising me to come in and get that oil pipe changed. Looks like it is official. That or my service boys at toyota didn't get around to it in the last couple of years :P

Couple? Toyota have been that slack, they have had the problem since 2005.

Has anyone has the problem with their aircon where the fans engage even when you turn the aircon and inside circulation off.

Are you referring to the inside blower motor (as in the A/C fan), or the radiator fans outside the car? If you are referring to the blower motor, then something is definitely wrong if it turns on when it is clearly set to 'off'. The radiator fans on the other hand depend on the temperature of the radiator.

If i press the inside circulation button sometimes this turns on the aircon light even though the fan speed is set to off!

If the fan speed is set to 'off', the A/C light (green) should not be lit at all. Any variation from this would be considered a fault. The re-circulation light (also green) can be lit at any time however independent of the fan settings. Same goes for the rear demister.

[Freddo]

i got my letter today regarding the oil line :)

i'll get that done and the shaft spline.

and get the doors and other things programmed. will have to choose the options tho.

[DJKOR]

and get the doors and other things programmed. will have to choose the options tho.

Hope you get it free. I tried the whole "while you are servicing my car and have the Intelligent Tester connected, could you change these settings?" They wanted to charge me still. So I got it done when I got my new key programmed.

[Newpresara]

Hey all,

After reading yor posts, i am not looking forward to tommorow, got the sept 09 Pressara, Toyotalink is not working properly, sunroof rattels when driving, some times when i shut the roof from a tilted position it opens back up, cracked hoses on the R/h/front abs sensor cable, rattels in the dash, squeeks in the centre console.

And to top everything of on the both front doors the seal is folding out on the front corner next to the mirror.

I wonder if anything will get done ??? starting to get sh!tty as you can imagine the pressara does not come cheap!

[Bye Bye TRD]

i got my letter today regarding the oil line :)

i'll get that done and the shaft spline.

and get the doors and other things programmed. will have to choose the options tho.

I booked my car to get it changed but i was told the the recall was not for TRD AURION. It was for normal AURIONS only. I was wondering what is the difference between both with regards to the oil pipe? I have no idea :(

Edited December 14, 2009 by TRD 555