Personally I agree with those above about finding a good local mechanic who runs his own business. I avoid commercial garages (Ultratune, Kmart etc) but most especially avoid Toyota Dealerships. The only reason I would ever take my car to a dealership is for warranty work, and even then only if unavoidable. My Mechanic was a level 3 Toyota Tech, and worked in multiple dealerships across Australia. He left because he could no longer live with what they were doing. Seriously talk to this guy for just 10 minutes and you'd never go to another Toyota dealership for maintenance. For a start people should know that so called 'Service Advisers' get most of their income from commission. They exist to upsell to customers and will stop at nothing to get money out of you. Don't trust them... You can't make a blanket statement like that from one person and preach it as Gospel (much like people did with Jesus). An incredibly small sample size but yet a so definite statement.